Shipping

We currently don't ship over seas.

We are looking at way to ship overseas that is cost effective to our costomers  

It depends on where you are. 

Orders Made before Midday will be dispatched that afternoon.

Once dispatched your package will take 3 to 5 busisness days to arive

We Use Sendle to send your parcel.

Free Shipping over $99

Under $99 its $10 Per Order (excluding Fridge/Freezers)

Upon order despatch we provide a consignment note/reference number via email which can be used to track your parcel through the courier company's website. If you did not receive your despatch email or you have deleted it, please contact us via phone or through the contact form and we can provide you with a tracking number for your parcel.

We accept Visa, Mastercard ,Lay Buys and PayPal. We also accept bank transfers. See our bank deposit at checkout to get our bank details to make a transfer.

Please use your web order number as reference on the transfer so we can ensure prompt despatch of your goods.

Goods can only be released once payment has been received.

You can order online, or phone the team on (02) 56 224007

We sell a great range of small items, like Wall Plates, Audio & video Adapters and much more, and can be picked up from our store!

Warranty

Grafton Audio & Electronics warrants their products for a minimum one year from date of purchase to the consumer.

If this item is part of an installation or another product, please contact Grafton Audio & Electronics for your warranty.

During the warranty period, we undertake to repair or replace your product at no charge if found to be defective due to a manufacturing fault.

If the product is faulty email info@graftonaudio.com.au to return the items, and we are happy to help

Other Questions

Yes you can by calling (02) 56 224007 we will be happy to put it on back order and email you when it arrives.

Yes We Do call (02) 56 224007 to arrange a trade account.

Yes we do Install your Home entertainment, call the friendly Team for a free quote.

We have a great range of items on our website, and we add more every week, If you cant find what you are looking for chances are we stock it, please call our friendly team to chat.

You can contact us through our contact page! We will be happy to assist you.

Customer support

(02) 56 224007

Send a message

info@graftonaudio.com.au